Frequently Asked Questions
Everything you need to know about bringing timeless elegance to your home.
What is the typical delivery timeframe for large furniture pieces?
Most in-stock items are delivered within 7-14 business days. For custom-made or white-glove delivery items, please allow 4-6 weeks for arrival.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
You may return most items within 30 days of delivery. Furniture must be in its original condition. Please note that custom upholstery and final sale items are non-returnable.
How do I care for my solid wood and leather furniture?
We recommend using a soft, dry cloth for dusting and avoiding direct sunlight to prevent fading. Specific care guides are included with every purchase to help maintain the longevity of your pieces.
Do you provide fabric and wood finish swatches?
Absolutely. You can order up to five complimentary swatches through our website to ensure the colors and textures perfectly match your home's aesthetic.
What kind of warranty comes with Classic Furniture products?
All of our furniture includes a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains and damage.